When Leadership Announces Change but the Organization Rewards the Past
Change does not fail only because employees resist it. It also fails when leadership announces one expectation while the organization continues rewarding another. Organizations often explain failed change in familiar terms. Employees resisted it. Managers [...]
You Do Not Have a Communication Problem
When outcomes stall, most leaders reach for communication. They assume the team does not understand the vision. They assume expectations were not clear. They assume alignment was not reinforced enough. They assume repetition will solve [...]


